Frequently Asked Questions

Below you will find answers to the questions we are most frequently asked at Duke CE in partnership with Sustainability Unlocked, about our content, platform or pricing. Don't hesitate to contact us if you have additional questions.

About us

How does Duke CE in partnership with Sustainability Unlocked work?

Duke CE in partnership with Sustainability Unlocked provides learning covering all categories of Sustainability, curated, written, and presented by leading experts in each field. We offer enterprise plans, where you can manage your organisation's learning by assigning specific pathways or video modules for your learners to complete. Each pathway comprises bite-sized interactive video modules so you can learn at your own pace. After watching all video modules in a pathway, complete a test at the end to gain a certificate and CPD (Continued Professional Development) credits. There are no limits to how many video modules you can watch or pathways you can sign-up for, and with new content released daily, there’s no ceiling on how much you can learn.

Who are the team behind Duke CE in partnership with Sustainability Unlocked?

At Duke CE in partnership with Sustainability Unlocked, we have built careers at the sharp end of banking, financial markets, sustainability and technology. In that time, we have spent decades consuming, delivering and procuring learning. Our world-leading experts deliver learning experiences that genuinely make a difference to professionals, teams and entire companies, at the moment when knowledge is needed. Our purpose is to inspire learning and empower growth.

Who are Duke CE in partnership with Sustainability Unlocked Experts?

Our Experts are exactly that, leading experts in their field. Hand-picked by our team for industry experience, excellence, and teaching ability, our experts plan, write, and present our content. Our Experts include 2 Nobel Laureates, 22 PhDs, 1 Order of Canada, 2 KBEs (recognised for their work in this field), 19 University academics, 5 FRSA awards and an average of 20 years of industry experience. Tap into their experience, borrow their hard-earned wisdom, and unlock your potential.

Our Platform

What features does the platform have?

Duke CE in partnership with Sustainability Unlocked is built on the latest cutting-edge technology to maximise your learning, by sustainability professionals for sustainability professionals. Speak to an expert to discover our managed learning capabilities, in depth learning analytics, expert-led content and interactive learning features.

How often is content updated?

Duke CE in partnership with Sustainability Unlocked content is updated regularly. Once signed up for a trial or subscription you will receive monthly email notifications of new content releases. You will also be able to see new content directly from your account Dashboard in the Latest Video Modules section.

I have bespoke content needs, can I add my own content to the platform?

We currently offer this only for Enterprise customers, please contact sales to book a meeting to find out more.

Billing & Subscriptions

What forms of payment do you accept?

You can purchase your Duke CE in partnership with Sustainability Unlocked subscription with any major credit card. For annual subscriptions with over 99 members, we can issue an invoice payable by bank transfer; please contact us to arrange this. All monthly purchases must be paid for by credit card.

Booking a demo

How long does a demo take?

Our demos usually last between 15 and 45 minutes. This is dependent on how many questions or requests are asked in the demo. If you have limited time, please make a note in the enquiry form and our sales team will do all they can to accommodate you.

Can I invite my colleagues to the demo?

Yes, you can, our demos are usually conducted over google meet, but we are flexible and can use whatever video conferencing system is required with as many participants as required.

Can I have a free trial or access before my demo?

Yes, you can and this is advised before the demo so you can get the most out of your session with our sales team.

Who will the demo be with?

The demo will be conducted with one of Duke CE in partnership with Sustainability Unlocked's sales team, who will be able to answer any questions you may have.